Last updated: November 2025
This Privacy and Security Statement describes the privacy practices of Simple EJ’s Kitchen & Tap (“Simple EJ’s,” “our,” “we,” or “us”). It applies to our interactions with customers and visitors, including, but not limited to:
- Use of our website at https://www.simpleejs.com, including mobile versions
- Visits to our restaurant or attendance at one of our events
- Use of our applications for mobile phones, tablets, or other smart devices
- Phone, text, and email communications
- Social media interactions on our website and other third-party platforms such as Facebook, Instagram, or TikTok
- Viewing our online advertisements or email communications
Information We Collect
Contact Information
We may collect names, usernames, and contact details of our customers and visitors. This includes your purchase or reservation history, billing and shipping addresses, phone numbers, email addresses, and other digital contact information.
We may collect your phone number when you make a reservation, join a waitlist, participate in a promotion, sign up for updates, or place an online order. If you provide your number, we may use it to send transactional updates (such as order confirmations or reservation reminders) or, with your consent, marketing messages about events, specials, or promotions.
You may also provide information about others (for example, when booking a reservation for a group).
Payment Information
When you make a purchase or reservation, we collect payment information such as your credit or debit card number or other payment method details (e.g., Apple Pay, PayPal, or gift cards).
Demographic Information
We may collect information such as your preferences, age range, or gender, as well as feedback or reviews about our menu or services.
Location Information
If you use our website or mobile applications, we may collect location data from your device’s GPS or your IP address.
Other Information
We may collect information about the browser and device you use, the pages you visit, and how you interact with our website. We collect this information using tracking tools as described below.
How Information Is Collected
Directly From You
- When you make a reservation or place an online order
- When you register for a loyalty or rewards program
- When you submit a review, photo, or comment
- When you participate in an event, survey, or contest
- When you contact us via email, phone, text, or form submission
Passively Through Technology
We may use cookies, web beacons, and similar technologies to collect data about your browsing behavior and device.
From Third Parties
We may receive information from our technology partners, reservation or ordering platforms, delivery providers, or social media sites.
How We Use Information
- Fulfilling orders, reservations, or event registrations
- Providing customer support and responding to questions
- Improving our menu, services, and website experience
- Customizing offers and promotions
- Protecting our company, customers, and website from fraud or misuse
To Communicate with You
We use your phone number and email address to contact you about your reservations, orders, or account activity. If you’ve opted in, we may also send marketing or promotional messages. You can opt out of these communications at any time by following the unsubscribe or STOP instructions included in our messages.
Marketing
We may send you emails, texts, or notifications about special promotions, events, or menu updates — but only if you’ve opted in to receive them. You may unsubscribe or opt out at any time by following the instructions in our messages or contacting us directly.
SMS Terms & Conditions
Subscribers can opt in to receive text messages from Simple EJ’s during sign-up for our loyalty program, online orders, or other forms on our website. By subscribing, you agree to receive automated and non-automated text messages (including promotional and informational messages) from Simple EJ’s at the mobile number you provided.
- Message frequency may vary.
- Message and data rates may apply.
- Consent is not a condition of purchase.
- You can opt out at any time by replying STOP.
- For help, text HELP or contact us at info@simpleejs.com.
- No mobile information or SMS subscriber opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontractors that support our messaging program (such as our SMS platform and telecom carriers); those subcontractors are contractually prohibited from using mobile opt-in data or contact information for any purpose other than delivering the messages you have requested.
Information Sharing
Mobile Opt-In Data
We do not sell, rent, lease, or share your phone number or SMS subscriber opt-in data with any third party, affiliate, or business partner for their own marketing, promotional, or advertising purposes — under any circumstances. The categories below describe how we may share other information you provide to us; they do not apply to mobile opt-in data, which is treated separately and used only to operate our own messaging program.
We may share your information as follows:
- With service providers who help us operate our website, process payments, deliver food, or manage marketing communications. These service providers may include payment processors, reservation systems, delivery platforms, and marketing or loyalty vendors who assist in operating our business and are bound by contractual obligations to keep your information secure and use it only for authorized purposes.
- With business partners in connection with joint promotions or events. This sharing does not include phone numbers or SMS opt-in data, which we never share for marketing purposes.
- With a successor in the event of a merger, sale, or reorganization of Simple EJ’s.
- To comply with law or respond to legal process, such as subpoenas or court orders.
- At your direction, if you ask us to share information with a third party.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact info@simpleejs.com so we can remove it.
Security
We use industry-standard methods, including Secure Sockets Layer (SSL) technology, to protect your payment and personal information. While no system is completely secure, we take reasonable steps to safeguard your data and encourage you to use strong passwords and caution when sharing information online.
Links to Third-Party Sites
Our website may contain links to other websites, including social media pages and delivery partners. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy and Security Statement periodically. Changes will be posted on this page with a revised “Last Updated” date.
Contact Us
Simple EJ’s Kitchen & Tap
Email: info@simpleejs.com
Phone: (630) 999-8988
Address: 300 N Kirk Rd, Suite 300A, Saint Charles, IL 60174