Privacy Policy

Last updated: October 2025

This Privacy and Security Statement describes the privacy practices of Simple EJ’s Kitchen & Tap (“Simple EJ’s,” “our,” “we,” or “us”). It applies to our interactions with customers and visitors, including, but not limited to:

  • Use of our website at https://www.simpleejs.com, including mobile versions
  • Visits to our restaurant or attendance at one of our events
  • Use of our applications for mobile phones, tablets, or other smart devices
  • Phone, text, and email communications
  • Social media interactions on our website and other third-party platforms such as Facebook, Instagram, or TikTok
  • Viewing our online advertisements or email communications

Information We Collect

Contact Information

We may collect names, usernames, and contact details of our customers and visitors. This includes your purchase or reservation history, billing and shipping addresses, phone numbers, email addresses, and other digital contact information.

We may collect your phone number when you make a reservation, join a waitlist, participate in a promotion, sign up for updates, or place an online order. If you provide your number, we may use it to send transactional updates (such as order confirmations or reservation reminders) or, with your consent, marketing messages about events, specials, or promotions.

You may also provide information about others (for example, when booking a reservation for a group).

Payment Information

When you make a purchase or reservation, we collect payment information such as your credit or debit card number or other payment method details (e.g., Apple Pay, PayPal, or gift cards).

Demographic Information

We may collect information such as your preferences, age range, or gender, as well as feedback or reviews about our menu or services.

Location Information

If you use our website or mobile applications, we may collect location data from your device’s GPS or your IP address.

Other Information

We may collect information about the browser and device you use, the pages you visit, and how you interact with our website. We collect this information using tracking tools as described below.

How Information Is Collected

Directly From You

  • When you make a reservation or place an online order
  • When you register for a loyalty or rewards program
  • When you submit a review, photo, or comment
  • When you participate in an event, survey, or contest
  • When you contact us via email, phone, text, or form submission

Passively Through Technology

We may use cookies, web beacons, and similar technologies to collect data about your browsing behavior and device.

From Third Parties

We may receive information from our technology partners, reservation or ordering platforms, delivery providers, or social media sites.

How We Use Information

  • Fulfilling orders, reservations, or event registrations
  • Providing customer support and responding to questions
  • Improving our menu, services, and website experience
  • Customizing offers and promotions
  • Protecting our company, customers, and website from fraud or misuse

To Communicate with You

We use your phone number and email address to contact you about your reservations, orders, or account activity. If you’ve opted in, we may also send marketing or promotional messages. You can opt out of these communications at any time by following the unsubscribe or STOP instructions included in our messages.

Marketing

We may send you emails, texts, or notifications about special promotions, events, or menu updates — but only if you’ve opted in to receive them. You may unsubscribe or opt out at any time by following the instructions in our messages or contacting us directly.

SMS Terms & Conditions

Subscribers can opt in to receive text messages from Simple EJ’s during sign-up for our loyalty program, online orders, or other forms on our website. By subscribing, you agree to receive automated and non-automated text messages (including promotional and informational messages) from Simple EJ’s at the mobile number you provided.

  • Message frequency may vary.
  • Message and data rates may apply.
  • Consent is not a condition of purchase.
  • You can opt out at any time by replying STOP.
  • For help, text HELP or contact us at info@simpleejs.com.
  • We do not sell or share your phone number with unaffiliated third parties for their own marketing use.

Information Sharing

We may share your information as follows:

  • With service providers who help us operate our website, process payments, deliver food, or manage marketing communications. These service providers may include payment processors, reservation systems, delivery platforms, and marketing or loyalty vendors who assist in operating our business and are bound by contractual obligations to keep your information secure and use it only for authorized purposes.
  • With business partners in connection with joint promotions or events.
  • With a successor in the event of a merger, sale, or reorganization of Simple EJ’s.
  • To comply with law or respond to legal process, such as subpoenas or court orders.
  • At your direction, if you ask us to share information with a third party.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact info@simpleejs.com so we can remove it.

Security

We use industry-standard methods, including Secure Sockets Layer (SSL) technology, to protect your payment and personal information. While no system is completely secure, we take reasonable steps to safeguard your data and encourage you to use strong passwords and caution when sharing information online.

Our website may contain links to other websites, including social media pages and delivery partners. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy and Security Statement periodically. Changes will be posted on this page with a revised “Last Updated” date.

Contact Us

Simple EJ’s Kitchen & Tap
Email: info@simpleejs.com
Phone: (XXX) XXX-XXXX
Address: [Insert actual restaurant address], St. Charles, IL